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Canva: Unable to log in to Canva

Learn what to do if you are unable to log in to Canva as a YPO Chapter Manager.

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Written by Vickie Tikam

Usage

When submitting your Canva access request, please ensure the email address you provide matches the one you intend to use for your login

Platform

Canva

⚠️ Important before you start
You're most welcome to access your personal and YPO Canva CM account using the same email address. You have the freedom to select which account you wish to use. If anytime you are confuse, make sure to sign out and sign in back.

Steps

Access Canva from Chapter Studio (Not required but optional)

1. Log in to YPO Connect.
2. Navigate to Resources and then Chapter Studio.
3. Click on Canva to launch Canva or you can also directly login to Canva via the URL or searching via your search engine.

If you are redirected to a Canva login screen

5. Since your access is not via SSO, you're most welcome to insert your user name and password. (if you have already did that in the past, then Canva would already registered your login details would allow you to access the site automatically.

New Chapter Managers - make sure you have accepted the Canva invitation sent to your email, and verify that the link remains active.


Things to know

Canva access is launched from Chapter Studio and from Canva directly. (No SSO)
Most login issues are caused by using the wrong login email.


Best Practices

Always access Canva through Chapter Studio
Bookmark Canva.com
Avoid creating multiple personal Canva accounts with your official YPO Canva account email

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