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Cvent: How to add hotel options

Steps to add a new hotel, room block options with pricing in your Cvent event

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Written by Kobe Bhattacharjee

Usage

The Hotel Request form collects rooming dates and preferences from your members, and helps to make sure everyone gets your pre-negotiated rates. Follow the steps below to add hotels and rooms to your event, and make them accessible during registration

Platform

Cvent


Steps

Adding Hotel options

Enable Cvent's Hotel Request form option

1. From the left-hand navigation, click Travel, then Travel Settings. Select the Edit icon next to Hotel, then set "Registrants can book their hotel through" to Cvent's hotel request form

Hotel section with Do your registrants need hotel accommodations set to Yes and Registrants can book their hotel through set to Cvent's hotel request form

Delete placeholder Hotel option

2. The Template has a Placeholder Hotel option which MUST be deleted.

From the left-hand navigation, under Travel, click Hotel Accommodations then click on the drop down next to the placeholder hotel option to remove it

Create your Hotel option​

3. Click Create Hotel. Select 'A new hotel' under 'Create'. Enter the hotel name and any additional details

Scroll to the Basic Settings section. Ensure Yes is selected next to "Open for registration." Add a cancellation policy

Don't forget to Save




Determine hotel visibility settings

4. Choose if you want to control the hotel visibility by registration type or admission item. From the left-hand navigation, click Travel, then Hotel Accommodations. The Hotels tab opens by default. Click the neighboring tab, Hotel Request Setup. Then click Edit. Select if you want to control the hotel visibility by registration type or admission item, then click Save

Hotel visibility section setting Select how you want to control the hotel visibility across your event set to Registration type



Adding Room options

Access the Hotel Details page

1. From the left-hand navigation, click Travel, then Hotel Accommodations. Select your hotel by clicking its name

Create a room type​

​2. Click Create Room Type. Name the room type and enter the minimum number of nights a member can book for. Ensure "Open for registration" is switched to Yes

Specify whether members will be sharing the room, the number of occupants per room, and how these rates will be charged (a flat nightly fee or different prices for each registration type)

Enter the number of rooms that are available. Add room rates for each registration path if you selected to calculate room rates by registration type

Click Save

Room Capacity and Room Rates chart showing number of available rooms and rates by registration type over 3 days



​Specify Advanced Settings & visibility

3. Click the neighboring tab, Advanced Settings, then Edit. If you've set up room rates, switch "Charge registrants for this hotel room" to Yes. If the room is free, leave this as No. Depending on how you're controlling hotel visibility, select which admission items or registration types you want to associate to this room. If you choose to charge registrants for their rooms, select which admission items or registration types you want to charge and if they are refundable or not

Click Save. If desired, repeat this step to add additional room types

Registration Type Charge or Refund.PNG

NOTE: If a registrant cancels their hotel request and the room is refundable, they will automatically receive a full refund for the hotel room if they have submitted an online payment

Adding to Registration form

Add the Hotel Registration Page

1. Begin by selecting your event. From the left-hand navigation, click Registration, then Registration Process. Click on Site Designer & then the top left drop down to create a new Hotel Option registration page for the Hotel widget



Add the Hotel Widget

2. Click Build to the right of the canvas, and scroll down to the Travel section. Drag and drop Hotel Request onto the canvas

Image of the Build menu Registration Information section with hotel request selected


Customize the Hotel Request Widget

2. In the Configuration Options section, you'll have the ability to update the text on the widget, including the header, instructional text, the button the member will need to click when they submit their request, and the options to update their request's preferences or delete their request all together.

Click Request Setup to determine who can submit a hotel request, if members are required to submit a request, how many requests they can submit, if they can modify those requests after registration, and more. To return back, click the arrow to in the top-left of the editor.

Click Form Labels to customize the default text that appears during the booking process. To return back, click the arrow in the top-left of the editor.


Determine what information will display on your website, such as hotel name, distance from venue, room availability, room rates, and more, by clicking Display Settings. To return back, click the arrow to in the top-left of the editor.

If you're allowing members to share rooms, click Roommate Settings to set up their options

Once you're done, click Save to preserve the draft, or click Publish to make it visible to invitees



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