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Cvent: How to test an Event

Test your registration and preview the attendee experience before going live

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Written by Aurora Saucedo

Usage

You can Only test your registration process while it is in Pending status. Review the invitation that exhibitors receive and experience your website from the perspective of an attendee. For more information on how to send test scenarios to others, click here to review the Cvent article

Platform

Cvent

Note: Your test scenarios will open in another tab. You will need to enable popups if the test does not appear. If you continue to have trouble accessing the test scenario, try another browser, such as Google Chrome or Mozilla Firefox.


Steps

Customize your test profile (if necessary)

1. Click the icon in the top right, then My Profile.
The Details tab will open. Click the Test Profile tab, then Edit.
A test profile is used exclusively for mock data during test scenarios. Once you initiate the test, the contact information entered here will be automatically pulled into the appropriate fields.
Once you've finished adding mock data, click Save.

Add yourself to the Invitation List

2. Go to your event. From the left-hand navigation, click Email, then Invitation Lists. Select an invitation list, if necessary. From there, hover over List Members and click Quick Add. Enter your first name, last name, and email, then click Add.

Access the event Home page

3. From the left-hand navigation, click Home. Hover over Actions, then click Perform Test.

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Set the parameters

4. Since you'll be testing the scenario, ensure "Test the event myself" is selected in the Testing Method section.

Choose what area of the event you want to test

5. Your choices include:

  • Email - Specify the contact type, invitation list, and email.

  • Website - If you're arriving at your event website through an email, determine your contact type, and starting page.

  • Registration Process - If you're arriving to registration through an email, determine your contact type. If you're arriving to registration from a path-specific weblink, simply select the registration path. When you initiate the test, registration opens in a new window. Getting an error message? Weblinks won't allow you to register twice. Choose Cvent Email to get around this.

  • My Registration - Select a test registrant. You must have at least one to test the My Registration page.

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Start Test

6. Once you're done, click Start Test. Repeat as necessary to test all the different areas

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